Careful diagnosis before recovery
Every case starts with fault identification, risk assessment, and a recovery plan before any deep work begins.
Data Recovery Services
Data Recovery Services in Sri Lanka
Recover lost, deleted, corrupted, or inaccessible files from hard drives, SSDs, USB drives, SD cards, laptops, desktops, phones, RAID storage, and external drives.
- Common media handled
- HDD, SSD, USB, SD
- Confidential case handling
- Private
- Quote after assessment
- Diagnosis first
Quick answer
Can lost data be recovered?
In many cases, yes. Recovery chances are higher when the device is stopped quickly and the original storage is not overwritten. The safest first step is diagnosis, especially for clicking hard drives, non-detecting SSDs, corrupted SD cards, and drives asking to be formatted.
Do this first
Protect the original data before recovery
If a hard drive is clicking, buzzing, overheating, or repeatedly disconnecting, power it off.
Do not format a drive because Windows or macOS asks you to initialize it.
Do not install recovery software onto the same disk that lost data.
Do not open a hard drive outside a clean, controlled repair environment.
Why Nex
Secure data recovery with a clear plan
Privacy-first handling
Personal files, business documents, CCTV footage, and client data are treated as confidential from intake to delivery.
Logical and physical fault support
We assess deletion, formatting, partition corruption, bad sectors, PCB faults, dropped drives, and non-detecting devices.
Clear next steps
You get practical guidance on whether to repair, image, extract, or stop work when recovery is not sensible.
Services
Data recovery for common storage failures
Get help for HDD, SSD, flash, RAID, ransomware-related symptoms, and corrupted storage devices through one clear diagnosis flow.
Hard drive data recovery
Recover files from laptop, desktop, external, and portable HDDs affected by bad sectors, head issues, PCB faults, drops, or file system damage.
- Clicking or not detected drives
- Corrupted partitions
- Formatted disks
- Deleted folders
SSD and flash recovery
Assess SSDs, USB flash drives, memory cards, camera cards, and other flash-based storage with logical or controller-level faults.
- SSD not showing
- USB drive corruption
- SD and microSD cards
- Camera photo recovery
Laptop, desktop, and mobile files
Recover important documents, photos, videos, project files, accounts, and business data from computers and supported mobile storage.
- Windows and macOS files
- Photos and videos
- Office documents
- External drive backups
RAID, NAS, and business storage
Initial assessment for multi-drive storage, failed RAID volumes, NAS units, CCTV storage, and business-critical drives.
- RAID failure assessment
- NAS data loss
- CCTV drive recovery
- Server storage symptoms
Recovery process
From diagnosis to secure delivery
The goal is simple: protect the original media, recover only through a controlled plan, then return readable files on approved storage.
- 01
Stop using the device
Power the device down and avoid repeated boot attempts, repair tools, or file copies. This protects the original data.
- 02
Request a diagnosis
Share the device type, symptoms, file types needed, and urgency. Drop-off or courier handoff can be arranged where available.
- 03
Recovery plan and quote
The device is inspected for logical or physical faults. We confirm the likely recovery path and quote before extraction work.
- 04
Extraction and validation
Recovered data is checked for readability, then transferred to approved storage for secure return.
Data loss cases
Common symptoms we can assess
- Accidental deletion
- Formatted drive or partition
- Corrupted file system
- Bad sectors and slow drive
- Dropped external hard drive
- Power surge or PCB fault
- Virus or ransomware incident
- Camera card or USB corruption
Pricing
How data recovery pricing works
Diagnosis comes before the final quote
Data recovery cost depends on the storage type, physical damage, logical corruption, storage size, donor parts, urgency, and the amount of data to validate. A clear quote is confirmed after diagnosis so you can decide before full extraction work begins.
Need the highest chance of recovery?
Stop using the device now. Tell us the exact symptom, model, storage size, and the files you need most.
Contact NexFAQ
Data recovery questions
Can deleted files be recovered?
Often, yes. Deleted files are usually more recoverable when the device is stopped quickly and no new data is written over the lost files.
Can you recover data from a clicking hard drive?
A clicking hard drive may have mechanical damage. Power it off immediately and request a diagnosis before another startup attempt causes more damage.
Do you recover data from SSDs, USB drives, and SD cards?
Yes, we assess SSDs, USB flash drives, SD cards, microSD cards, external drives, laptop drives, desktop drives, and supported RAID or NAS storage.
Is data recovery guaranteed?
No ethical recovery provider can guarantee every case before diagnosis. Success depends on the storage type, damage level, encryption, overwriting, and previous repair attempts.
How much does data recovery cost in Sri Lanka?
Cost depends on the device, fault type, storage size, required parts, urgency, and the amount of data to extract. A quote is confirmed after diagnosis.
How long does data recovery take?
Simple logical recoveries can be faster, while physically damaged drives, RAID cases, and devices needing parts can take longer. Diagnosis gives a more realistic timeline.
Start safely
Do not risk overwriting the files you need back.
Share the device symptoms and the files that matter most. Nex will guide the safest next step for diagnosis, handoff, and recovery.